How We Can Help

BroadbandUSA serves as a strategic advisor to communities that want to expand their broadband capacity and promote digital inclusion. We bring stakeholders together to solve problems, contribute to emerging policies, link communities to other federal agencies and funding sources, and address barriers to collaboration across agencies. We know that each community is unique and no “one-size-fits-all” approach will work.

BroadbandUSA works with stakeholders from local and state government, federal agencies, policy organizations, trade associations and the public to:

Provide online and in-person technical assistance to communities as they consider how to improve broadband access and use broadband more effectively.
Convene regional workshops to support decision-makers, based on best practices and lessons learned from local communities.
Publish guides and tools that provide communities with proven solutions to problems in planning, financing, construction and operations.
Bring together federal agencies and broadband stakeholder groups to promote interagency coordination, expand options for broadband funding, and make sure that information and resources are getting to communities quickly and effectively.

If you would like assistance please complete this form and we will contact you.

Broadband Technical Assistance (TA) Request Form

To request broadband technical assistance from National Telecommunications and Information Administration (NTIA) staff, please provide information in the form below about your community, the issue(s) you are facing, and details about the type of technical assistance requested. All questions are required.

Section I – Requestor Information

Organization Name *

Organization Location (City, State) *

Organization Type *

First Name *

Last Name *

Job Title *

Email *

Phone *

Section II – Community Profile

Communities or Services Areas (e.g., City, State, Zip Code) *

Section III – Description of Technical Assistance Request

Please describe the broadband deployment and/or adoption issue(s) your organization would like to address. *

Please provide a brief description of the type of technical assistance requested. If you are unsure about the specific type of technical assistance you would like, please indicate so. *

(Examples: building partnerships with ISPs, identifying areas for broadband infrastructure expansion, implementing telehealth initiatives, drafting a strategic plan for broadband, conducting targeted outreach, developing digital literacy programs)

Please specify which support areas related to broadband deployment you are interested in addressing. *

(Check all that apply)

Please specify which support areas related to broadband adoption you are interested in addressing. *

(Check all that apply)

What are your goals and expected outcomes for the broadband effort? *

Section IV – Reference

How did you hear about BroadbandUSA’s technical assistance services? *

Section 5

According to the Paperwork Reduction Act, as amended, no persons are required to respond to a collection of information unless it displays a currently valid OMB number. Public reporting burden for this collection of information is estimated to average 15 minutes per response. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Aimee Meacham, Communications Program Specialist, Office of Telecommunications and Information Applications, National Telecommunications and Information Administration, U.S. Department of Commerce (DOC), 1401 Constitution Avenue, N.W., HCHB, Room 4626, Washington, D.C. 20230.

OMB Control No. 0690-0030

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Business Case
Community Assessment
Feasibility Study
Budgeting
Stakeholder Outreach
Network Design
Funding / Financing
Procurement Guidance
Other Planning Topics
Vendor Selection
Vendor Management
Data Collection
Other Implementation Topics
Permitting Guidance
Network Monitoring
Network Maintenance
Network Troubleshooting
Customer Acquisition
Pricing Strategy
Other Operations Topics
Data Analysis
Impact Assessment
Network Expansion
Other Assessment Topics

Business Case
Community Assessment
Demographic Analysis
Adoption Barriers
Budgeting
Stakeholder Outreach
Training Strategy
Funding / Financing
Procurement Guidance
Other Planning Topics
Vendor Selection
Vendor Management
Curriculum Development
Training Evaluation
Outreach Incentives
Data Collection
Other Implementation Topics
System Updates
Equipment Refresh
Training Logistics
Certifications
Other Operations Topics
Data Analysis
Impact Assessment
Other Assessment Topics

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How We Can Help

Broadband Technical Assistance (TA) Request Form