• Sustaining Broadband Networks: A Toolkit for Local and Tribal Governments (PDF)

    This toolkit presents an action plan to maintain and sustain a broadband network. This guide contains best practices and lessons learned from broadband programs. The is meant to help both local governments who entered into public-private partnerships and ISPs ensure that those networks are sustainable. 

  • Implementing a Broadband Network Vision: A Toolkit for Local and Tribal Governments (PDF)

    This toolkit builds on NTIA’s previous guidance on plotting a broadband roadmap and examines how that work can inform a broadband implementation strategy. It includes a nine-step process that outlines how to implement broadband networks from conception to operation.

  • Using Partnerships to Power a Smart City: A Toolkit for Local Communities (PDF)

    This Toolkit is for government officials, urban planners, citizen groups, and others who want to implement successful smart cities projects. Drawing from lessons learned, it provides a framework for getting the most out of public-private partnerships, including what to look for in a partner, assessing each partner’s contribution, and guidance on how to structure the most fruitful partnership agreements.

  • NTIA Broadband Adoption Toolkit 2013 (PDF)

    In May 2013 NTIA released a Broadband Adoption Toolkit based on the field-tested practices of recipients from the Sustainable Broadband Adoption and Public Computer Center grant categories. The Toolkit is a guide to planning and carrying out effective adoption programs with a wide variety of audiences, including youth, low-income, and seniors. It includes chapters on planning a new program, designing outreach and communications activities, setting up training classes, and choosing engaging curriculum. It also has links to detailed examples, tools, and videos that can save time and resources for program developers. 


  • The Power of Broadband Partnership: A Toolkit for Local and Tribal Governments (PDF)

    This Toolkit provides an overview of common broadband partnership models and identifies several factors that communities should consider when developing a successful partnership. The goal of this Toolkit is to equip communities with the know-how to implement their broadband projects with partners who can provide resources and expertise to ensure success and complements the Planning a Community Broadband Roadmap toolkit. 


  • Planning a Community Broadband Roadmap: A Toolkit for Local and Tribal Governments (PDF)

    This toolkit provides advice on developing a Community Broadband Roadmap for building broadband networks, enhancing public computer centers, expanding broadband to unserved areas, encouraging public-private partnerships and promoting broadband connectivity to homes, businesses and institutions. The goal of this publication is to help communities expand broadband access locally to create jobs, improve educational opportunities, promote economic development, spur private investment and facilitate the delivery of essential social services to their citizens.

  • BroadbandUSA: Introduction to Stakeholder Outreach (PDF)

    To help communities and organizations launch successful broadband projects and generate support from potential users, we created a new toolkit with insights into effective stakeholder outreach gleaned from NTIA’s broadband work over the last seven years. The “Introduction to Stakeholder Outreach” details tools and proven best practices to help communities generate support for broadband projects and share the importance of broadband with key stakeholders.

  • BroadbandUSA: Introduction to Effective Public-Private Partnerships (PDF)

    This publication provides an overview of common broadband partnerships, the factors communities should consider in developing a successful partnership model, and tips and best practices NTIA has observed through its oversight of $4.5 billion in broadband grants to public, private and joint projects across the country.

  • BroadbandUSA: Smart Communities Glossary (PDF)

    BroadbandUSA has compiled a glossary of terms related to smart communities and the deployment of infrastructure necessary to support them. A smart community uses different types of information and communications technology to solve local problems, manage resources efficiently and create livable spaces. This list is not exhaustive because the technology and applications are constantly evolving.